FAQ

Frequently Asked Questions

Welcome to the Joywellness FAQ — your friendly guide to all the little questions you might have along the way. If you don’t find your answer here, just reach out. We’re always happy to help.

What is Joywellness all about?

We’re here to make wellness feel fun, friendly, and totally judgment‑free. No awkward vibes — just good energy, great products, and a space where you can explore what brings you joy.

Do you offer discreet packaging?

Absolutely. Every order arrives in plain, unbranded packaging. No logos, no hints, no worries — just privacy.

How long does shipping take?

Most orders ship within 1–2 business days. Delivery times vary depending on your location, but we always aim to get your goodies to you quickly and safely.

Do you ship internationally?

Yes! We love spreading joy across borders. Shipping times and costs will vary depending on where you live.

What if I need to return something?

No stress — we’ve got a friendly return policy. As long as the item is unused, unopened, and in its original packaging, you can return it within 30 days. (For hygiene reasons, opened items can’t be returned.)